I had a specialized use of the enzyme and discovered no interest on the part of manufacturer to explore bench science application. So I dropped it. Am disappointed that science team didn't want give it a try.
many thanks to the genovis sales team and tech support team!
Excellent staff
It's very patient and nice of your support. Thanks a lot.
Love your enzymes! :)
quick and useful response
fast replies, with all the requested information
Your support team was very helpful, giving us clear and detailed advice. Thank you for the quick answers!!
Excellent response from your staff and the people involved should be commended and rewarded for their high-quality work and willingness to help. It reflects very well on your company.
Excellent! :)
At the beginning they forwarded my inquiry to 6 different people by phone. I talked to 6 different people and none of them knew which area should be lead to. However, they said they would contact me by email and they did and they were very nice and professional.
I had a technical question that was answered very fast and even including suggestions for how to proceed :-) Very happy !!
Got a reply back the same day I sent an inquiry, and it confirmed what I suspected.
Attentive and accommodating follow-up.
Referring sgs singapore distributor should have been your first statement instead of pushing for direct sales.
You technical knowledge of you enzymes and specific answers to my questions were extremely helpful. Thank you
Extremely helpful and genuinely care about helping customers! Thank you.
Knowledgeable tech people, so awesome!
Andrea Persson addressed my questions with details and clarity. John Turman was quick in quote generation and helpful in connecting me with the technical experts. It was an excellent experiment. Thank you!
The help from your support team went above and beyond what I was expecting. Thank you.
Thank you for all the support. Andreas provided key insights.These sugestions will work at our end. Going forwsrd, please let us know oif there are any enzymes under development for muIgG2a LALA PG platform.
Professional, patient
* Based on the last 25 responses and last 25 comments
